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30% Off Everything (use code: FC30 ) PLUS
(Free U.S. shipping on orders over $95)





 
Ordering
How do I place an order?
 

1.  Browse Products: Search items by using one of several different searching methods on our site. Browse items by category or do a quick keyword search from almost any page. Once you've found what you are looking for, click on the item's name to see more information.

2.  Add Items to Your Shopping Cart:  Simply select the "Buy Now" button located next to the item that you'd like to purchase. Each item will remain in your cart until you remove or purchase it. View items in your cart at any time by selecting the "Shopping Cart" link at the top of most pages.

3. Changing Item Quantities in Your Shopping Cart: If you wish to buy multiple quantities of an item you have placed in your Shopping Cart, merely change the number in the "Quantity" box. Be sure to click the "Update" button to recalculate and see your new subtotal.

4.  Deleting Items in Your Cart: To delete an item in your Shopping Cart, click the "Remove" button.

5.  Check Out: When you are ready to send us your order, select the "Checkout" button which is located at the bottom of the Shopping Cart page. (You can get there from any page on site by clicking on the "Checkout" button.) This will take you through a simple step-by-step process to complete your order.

6.  You will need to enter: your email address and additional order details such as: credit card billing address, shipping address, shipping option and method of payment. This automatically will create an account that will speed your checkout on future purchases with us. Credit card information is not retained on servers! All information is subject to our strict privacy policy.

7.  Print your Confirmation Page: You will be presented with a confirmation page that has a unique confirmation number, acknowledging your purchase transaction. We recommend that you print this page in case we are unable to confirm your order via email.

8.  Email Confirmation: We will send you an email to confirm that our warehouse has received your order.  Most of the time we also send an email with tracking information on the shipping day. This lets you know that your order has been shipped and include tracking information, if available. 

What are my payment options?
We accept MasterCard, Visa, American Express and Discover. For your protection, we check all credit cards for potential fraud. Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order.
 

What are your shipping charges and How long does shipping take?

We offer FREE Standard shipping on U.S. orders over $95. Free shipping will be automatically applied. 

Shipping Charges & options

U.S. Shipping Charges & Options

 Delivery Method

 Processing Time

 Time in Transit

 Expect package in...

 Delivery Charge

Standard  

1-2 business days*

5-10 business days

6-12 business days**

$6.95 flat rate
Free for orders over $95

Expedited

1-2 business days*

3-5 business days

4-7 business days** $9.95 first item + $0.95 each additional item

Express

1-2 business days*

2-3 business days

3-5 business days** $11.95 first item + $0.95 each additional item
 
CANADA

 Delivery Method

 Processing Time

 Time in Transit

 Expect package in...

 Delivery Charge

Standard 

1-2 business days*

5-10 business days

6-12 business days**

$17.95 first item + $3.95 each additional item

 
AUSTRALIA

 Delivery Method

 Processing Time

 Time in Transit

 Expect package in...

 Delivery Charge

Standard

1-2 business days*

10-20 business days

11-22 business days**

$19.95 first item + $5.95 each additional item

 
ALL OTHER COUNTRIES

Standard  

1-2 business days*

10-20 business days

11-22 business days**

$29.95 first item + $5.95 each additional item

Expedited

1-2 business days*

7-14 business days

8-16 business days** $49.95 first item + $6.95 each additional item
 
Please note: Most orders arrive duty free, however you may be subject to import duties and taxes, which are assessed when the package reaches your country. Customs policies vary widely from country to country and we can not control or determine the duties and taxes that may be applied to your order. Such additional charges are not included in our shipping cost or purchase price and must be paid by you (the customer/recipient). Please, contact your local customs office for further information.

*Some orders may take longer to process.

**Deliveries are normally made on business days, no weekend delivery. A business day is considered to be Monday through Friday, not including holidays. 
 

Are all items in-stock? 
Generally, over 85% of the items listed on our website are in stock. However, all items listed are subject to availability. Our online inventory is not real-time and there may be items listed that are not currently in stock.

Do you charge sales tax? 
State laws require a New Jersey-based business to collect sales tax on orders shipped to New Jersey addresses. If you place an order and have it shipped within the state of New Jersey, the proper sales tax will be added to your order. We are currently not required to collect sales tax on orders shipped to residents of any other states.

Do you ship to APO/FPO?
Yes, we do ship to APO/FPO addresses via US Postal Service. The shipping charges are the same as if you are shipping to the USA.

Do you accept international orders?
Yes, We do accept international order.

Please note: Products from Balenciaga, Calvin Klein, Chloe, Chopard, Davidoff, Gwen Stefani, Jennifer Lopez, Jessica McClintock, Jil Sander, Joop, Karl Lagerfeld, Kenneth Cole, Lancaster, Marc Jacobs, Nikos, Nino Cerruti, Sarah Jessica Parker, Vera Wang and Vivienne Westwood brands cannot be shipped to European Union Countries.

Currency Conversion
We endeavor to assist with currency conversion, however it is impossible for us to accurately predict the amount you will finally be charged by your credit card company when your card is debited.

If you are placing an order from outside of the U.S. or select a different currency from US Dollars on our website, the website will display prices in your currency based on the current exchange rate. Exchange rates fluctuate, therefore converted prices provided on our website are an estimate only at the time of purchase. The amount shown on your invoice, if shown in your local currency, is an estimate amount.

Once you have made your purchase, the amount charged to your credit card will be in US Dollars. Your credit card company will deem what exchange rate (or other charges) to apply when it debits your credit card. Therefore if your local currency is not US Dollars, the charge that appears on your credit card statement may be slightly different from the amount on your invoice.

 

 

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  We accept Visa, MasterCard, Discover, American Express, Diners Club and JCB We accept Visa, MasterCard, Discover, American Express, Diners Club and JCB

 
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