We are committed to protecting your privacy. You have chosen to do business
with us, and we recognize our obligation to keep the information you provide
secure and to inform you of our policies concerning its use. You can be sure
that our commitment to protect your information will continue under the
principles and online guidelines described below.
page so that you are always aware of what information we collect, how we use it,
and under what circumstances we disclose it.
If you have any questions about this privacy statement, the practices of this
site, please email
What information do we collect and when do we collect it?
As you use the Internet, a trail of electronic information is left at each
web site you visit. This information, which is sometimes referred to as "clickstream
data," can be collected and stored by a web site's server. Clickstream data can
tell us the type of computer and browsing software you use and the address of
the web site from which you linked to our Web site. We may use clickstream data
as a form of aggregate information to anonymously determine how much time
visitors spend on each page of our Web site, how visitors navigate throughout
the Web site and how we may tailor our web pages to better meet the needs of
visitors. This information may be used to improve our Web site or to share with
business partners. Any collection or use of clickstream data will be anonymous
and aggregate, and will not contain any personal information.
Also, in certain areas of our web site - such as when you place an order,
request more information, fill out a survey - you are required to enter personal contact information (name, mailing
address, email address, phone number) that allows us to contact you (if
necessary) and also financial information (credit card information) that allows
us to process your order. If you choose not to provide personal information, you
can still browse most of our web site (the areas that do not require
Why do we collect the information?
We collect information to process and fulfill your order, to notify you of
your order status and to help us understand our customers in order
to create content and a web environment that is most relevant to you.
What about “cookies”?
To provide better service and a more effective web site, we sometimes use
“cookies” as part of our interaction with your browser. A “cookie” is a small
text file placed on your computer's hard drive by our web page server. “Cookies”
are commonly used on web sites and do not harm your system. By configuring your
preferences or options in your browser, you determine if and how a “cookie” will
be accepted. We use “cookies” to determine if you have previously visited our
web site and for a number of administrative purposes. These “cookies” do not
collect personally identifiable information, and we do not combine information
collected through “cookies” with other personal information to determine who you
are or your email address.
How does FragranceShop.com protect customer information?
We use industry-standard technologies when transferring and receiving
consumer data to help ensure its security. Our site have security measures in
place to protect the loss, misuse and alteration of the information under our
control. Our servers are backed up regularly and protected by security systems.
Financial transactions are carried out using a Secure Socket Layer (SSL) that
encrypts the data you provide to ensure privacy. We will notify you when you are
using a page that is protected with SSL technology.
Will FragranceShop.com disclose the information it collects to outside parties?
All the information collected on our website will be kept strictly
confidential and will not be sold, rented, disclosed, or loaned to
any outside company for any use.